The Frame Hotel, Florence - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Via Panzani 2, Florence, Italy, 50123

The Frame Hotel, located in a historic building known for housing the Mona Lisa after its theft, combines cultural significance with modern amenities. It is just a two-minute walk from the iconic Duomo and close to key attractions like Galleria degli Uffizi. This 4-star hotel offers spacious accommodations, making it one of the best in its category in Florence. Its central location allows for easy exploration of the city's renowned palaces, museums, and monuments.

Location

Situated in the heart of Florence's historical center, The Frame Hotel is easily accessible on foot from most major attractions. It is a 10-minute walk from Santa Maria Novella train station and close to public transport options. The ZTL street where the hotel is located minimizes traffic stress, enhancing the walking experience around the city.

Rooms

The Frame Hotel features 24 air-conditioned rooms designed with original exposed stone and brick elements. Each room is equipped with a minibar, flat-screen TV, and complimentary Wi-Fi. Guests can enjoy comfortable accommodation with soundproofing, ensuring a peaceful stay. Private bathrooms include essential toiletries and bathrobes.

Eat & Drink

While The Frame Hotel does not have a full-service restaurant, it offers a coffee shop/cafe for casual dining. Guests can also find a bar on-site for refreshments. Numerous dining options are available in the vicinity, providing diverse culinary experiences. The hotel's location makes it easy to explore local eateries and traditional Florentine cuisine.

Leisure & Business

The hotel provides various amenities for both leisure and business travelers, including a 24-hour front desk and concierge services. Guests can access a rooftop terrace for views of the city, and dry cleaning services are available. The property emphasizes convenience with complimentary internet access and options for group bookings.

“The location made it easy to explore Florence's beautiful attractions.”view full review

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“I had a wonderful experience during my stay there!” view full review

Top location:Highly rated by recent guests(9.4)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible at a location nearby at EUR 30 per day.

Wireless internet is available in the entire hotel for free.

Other information

The hotel offers a full breakfast at the price of EUR 20 per person per day.

Maximum capacity of extra beds in a room is 1. There are no extra beds provided in a room.

Pets are allowed on request.

English, Spanish, Italian, Romanian, Arabic

Year renovated:2008

Number of rooms:23

Former name

La Gioconda

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Small Double Room

Max:

2 persons

11 m²

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Suite Terrace private jacuzzi

Max:

6 persons

50 m²

Bed options:

1 King-size bed

Landscape view

Shower

Coffee machine

room details

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Junior Suite

Max:

2 persons

20 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

Florence100 m

Airports

Peretola (FLR) 7.4 km

Galileo Galilei (PSA) 81.1 km

Train

Florence Santa Maria Novella Railway Station500 m

Bus

Bus stop200 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

EUR 30 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Cycling

Guest Parking

Electric kettle

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Special diet menus

Business

Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Leisure/ TV room
Jacuzzi
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Via Panzani 2, Florence, Italy, 50123

Map view

street view

Via Panzani 2, Florence, Italy, 50123

City landmarks

Museum

Gallerie Degli Uffizi

870 m

Bridge

Ponte Vecchio

660 m

Museum

Galleria dell'Accademia

830 m

Square

Piazza della Signoria

730 m

Square

Piazzale Michelangelo

2.2 km

Museum

Palazzo Vecchio

740 m

Museum

Pitti Palace

1.1 km

Church

Basilica of Santa Croce in Florence

1.4 km

Piazza Dei Pitti 1

The Boboli Gardens

1.4 km

Museum

Bargello National Museum

810 m

Museum

San Marco Museum

930 m

Market

Mercato Centrale

870 m

Museum

Museo Galileo

970 m

Church

Ognissanti Church

720 m

Museum

Leonardo da Vinci Interactive Museum

750 m

Piazza della Signoria

Loggia dei Lanzi

730 m

Church

Basilica of San Lorenzo

1.2 km

Nearby

Square

Piazza del Duomo

380 m

Church

Cathedral of Santa Maria del Fiore

470 m

Landmark

Campanile di Giotto

390 m

Church

Basilica of Santa Maria Novella

320 m

Museum

Strozzi Palace

350 m

Museum

Riccardi Medici Palace

450 m

Museum

Museum of Opera of Saint Maria of Fiore

410 m

Museum

Medici Chapel

340 m

Church

Battistero di San Giovanni

310 m

Square

Piazza della Repubblica

380 m

Church

Church and Museum of Orsanmichele

560 m

Church

Brunelleschi's Dome

460 m

Restaurants

Ristorante Alla Griglia

120 m

Via Dei Banchi 25/R Via dei Banchi 25R

Ristorante Bashifu

50 m

Via De' Rondinelli 24/R

Ciro and Sons

180 m

Via del Giglio 28r

Ristorante Palazzo Gaddi

110 m

Via del Giglio 11

Caffe Astra al Duomo

70 m

Via Dei Cerretani 56/58r

Vista Wine Bar

70 m

Via Dei Cerretani 54/R Hotel Laurus

Vivi-Market

130 m

Via del Giglio 20/22r

Reviews and Ratings

Feedback from previous guests about their experience.

80%

enjoyed the hotel and would happily stay again

8.0/10

Great

Rooms

6.2

Location

9.4

Service

8.2

Dining

6.4

Daniel

United Kingdom, March 2025

6.4/10

My stay at The Frame Hotel had some ups and downs. While the location is fantastic, just a quick walk to the Duomo, I found the room lacking in comfort and the decor quite dated. However, the friendly staff and cleanliness were definite highlights, making me feel welcomed throughout my stay.

Rooms

5.0

The room I had was clean but could definitely use some renovation. The decor felt faded and there was a musty smell, which really detracted from my comfort. I expected more, especially with its three-star rating.

Service

8.0

The staff were truly friendly and helpful, always ready to provide guidance on local sights and dining options. Their kindness made my experience much more pleasant, though housekeeping could be a bit more considerate regarding room access.

Location

9.0

You can't beat the location; it's only a couple of minutes from major attractions like the Duomo and Ponte Vecchio. I had easy access to plenty of cafes and shops, which made my sightseeing much more enjoyable.

Dining

7.0

The breakfast offered a good variety, but I wished there were more options, particularly for those with specific dietary needs. Nonetheless, the quality was decent and filled me up for the day ahead.

Facilities

6.0

While the hotel had several convenient amenities like USB ports and a lovely complimentary snack service, I felt some areas might benefit from more attention to modernization. The overall facilities were okay but missed some charm.

Luke

United Kingdom, March 2025

6.6/10

My stay at The Frame Hotel was a mix of positive and negative experiences. The location was fantastic, right next to the Duomo and within walking distance of major attractions. Though the cleanliness and staff friendliness stood out, the decor felt dated and could use a refresh.

Rooms

7.0

The room I stayed in was clean and well-kept, but it lacked a cozy ambiance. The suite was spacious, but some areas, like the living room, needed more decor and lighting to feel inviting.

Service

9.0

The staff were incredibly friendly and helpful. They went out of their way to assist me with local tips and suggestions, making me feel welcome throughout my stay.

Location

10.0

The hotel's location was perfect for sightseeing. Just a couple of minutes walk to the Duomo and close to lovely cafes and bars, it made exploring the city so convenient.

Dining

6.0

Breakfast was decent, offering a variety of options, but it could have been more robust. I found the coffee to be lacking compared to other places I've visited in Italy.

Facilities

7.0

The amenities were adequate. I appreciated the complimentary afternoon snacks and the strong shower pressure, but some facilities felt basic.

Jonathan

United Kingdom, February 2025

6.0/10

I had a lovely stay at The Frame Hotel, enjoying its unique decor and friendly staff. The location was perfect for sightseeing, as everything was within walking distance. However, the family suite I booked felt a bit small for our needs, although it was clean and functional. Overall, I appreciated the experience, but I would recommend checking room sizes before booking.

Rooms

7.0

The room was clean and well-designed, but felt a bit small for a family suite.

Service

9.0

The staff were friendly and very helpful with information and recommendations.

Location

10.0

The hotel is ideally located, just a few minutes from the main attractions like the Duomo.

Dining

8.0

The breakfast had a nice selection of items, which was quite convenient.

Facilities

8.0

The hotel offered good amenities, including afternoon refreshments, enhancing the stay.

Charlotte

United Kingdom, January 2025

5.0/10

My stay at The Frame Hotel had some highlights, especially its central location which made it easy to explore Florence. However, there were several issues, particularly with the room's cleanliness and maintenance, which detracted from an otherwise enjoyable experience. The hotel's charm is evident, but it really needs attention to detail to live up to its potential.

Rooms

5.0

I was disappointed with the room as it felt small and the cleanliness left much to be desired. There were broken lights and chipped walls, which made the space feel neglected. On the positive side, the beds were comfortable, which helped me rest after long days of sightseeing.

Service

6.0

The staff were friendly and eager to help, but they often seemed overwhelmed. For example, when I asked for a dental kit, they told me they had run out, which was quite inconvenient. Their attentiveness was commendable, though, especially when they provided my room early.

Location

9.0

The location is absolutely fantastic! It's just a ten-minute walk to the central station and even closer to major sights like the Duomo and Ponte Vecchio, which made getting around so easy. Being in the historic center was definitely a highlight of my stay.

Dining

5.0

The breakfast spread was quite basic and not as varied as I had hoped. There were standard items like cereal and pastries, but I expected more options given the hotel's rating. That said, having a snack service in the afternoon was a nice touch, providing some complimentary bites.

Facilities

6.0

The facilities offered some conveniences like Wi-Fi and USB charging ports, which I found very useful. However, there were maintenance issues that made using the rooms a bit less pleasant. With a bit of refurbishment, it could enhance the overall experience significantly.

Hannah

United Kingdom, December 2024

5.0/10

I had a mixed experience at The Frame Hotel. While the location was fantastic, being just a short walk from the Duomo and Ponte Vecchio, the decor and furnishings felt dated and in need of an update. The staff were incredibly friendly and helpful, which made my stay more enjoyable despite some of the room's issues.

Rooms

7.0

The room I stayed in was small, which is common for Europe, but it was well-appointed and had a comfortable king bed. However, the decor was quite shabby, and I felt that more could have been done to highlight the historic charm of Florence.

Service

9.0

I received excellent service from the staff, particularly Daniel, who was very helpful with recommendations and reservations. They were all quite pleasant and accommodating throughout my stay.

Location

9.0

The hotel's central location was definitely a highlight for me. It was only a few minutes’ walk to many major attractions, which made sightseeing very convenient. This aspect truly enhanced my overall experience.

Dining

6.0

The breakfast was quite basic, with options like cornflakes and pastries, but it didn't meet my expectations in terms of variety or quality. I remember hoping for something more robust.

Facilities

7.0

I appreciated the complimentary snacks and the free water refill service, but the facilities as a whole could benefit from modernization, especially considering the boutique feel the hotel aims to offer.